Shipping Policy
Thank you for shopping with Chinoiserieluxe. We are committed to delivering your order as quickly and reliably as possible.
Processing Time
All orders are processed within 1–3 business days after payment confirmation. Orders are not processed or shipped on weekends or public holidays.
Estimated Delivery Times
Once your order has been dispatched, estimated delivery times are as follows:
• 6–9 business days: United Kingdom, France, Belgium, Netherlands
• 7–10 business days: Australia
• 7–11 business days: Germany, Austria, Denmark, Italy, Poland, Spain, Sweden
• 8–11 business days: United States, Canada
• 8–13 business days: Czech Republic, Finland, Ireland, Israel, Norway, Portugal, Switzerland, Mexico, Bulgaria, Croatia, Hungary, Latvia, Slovakia, Slovenia, Estonia, Lithuania, Romania
Please note that delivery times are estimates and may vary due to customs clearance, carrier delays, or peak seasons.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with your tracking number. You can track your shipment at any time by visiting our Track Order page or using 17TRACK at www.17track.net.
Customs & Import Duties
International orders may be subject to customs duties and import taxes, which are determined by the destination country. These charges are the responsibility of the recipient. We are not responsible for delays caused by customs processing.
Lost or Delayed Packages
If your package has not arrived within the estimated delivery window, please contact us at support@chinoiserieluxe.com and we will investigate the matter promptly.
